1.1 These general terms of sale (hereinafter, "General Terms" and / or "GTS") accomplish online purchases made on the website www.unicoitaliano.com. (hereinafter "Website"), managed by rThink.it Srls (hereinafter Company) and apply to all sales of products branded (hereinafter, "Products" or "Product") concluded remotely through the Website. 1.2 Use of the remote sales service described in these General Terms is reserved exclusively for consumers (hereinafter, "Customers" or "Customer"), defined as persons acting for purposes unrelated to their trade, craft, business or profession, over 18 years old. 1.3 The Customer must carefully read the General Terms available on the Website so as to be familiar with them and be able to memorize and copy them pursuant to Article 12, paragraph 3 of the Italian Legislative Decree no. 70 of 9 April 2003. The Company, will in any case send a copy of the General Terms to the Customer, via e-mail pursuant to paragraph 7 below of these GTS. Contracts with Customers will be filed, with the possibility for customers to access the Website by their account. Customer unconditionally agrees to the terms and conditions of the GTS when uses the Website. However, the Company at its sole discretion modifies at any time and without warning, terms and conditions; Customers use of the Website after any such modification will be considered as unconditional acceptance of the terms and conditions as amended. The information, images, photographs, trademarks, products and in general the elements and material that the Customer finds on the Website are disclosed only for promotional and advertising as well as informational purposes; the Customer may download or copy the aforesaid information and material only for personal, non-commercial use. 1.4 Contracts submitted to Customer on the website are ruled by Italian law and in particular by the Legislative Decree no. 206 of 6 September 2005 and subsequent amendments (hereinafter, "Consumer Code") and by the E-commerce Decree cited above.
IDENTIFICATION OF THE SELLER
2.1 The seller is rThink.it Srls, (P.I./C.F. 13770431008, REA RM - 1471497), with registered office in Roma 00195, Via Bassano del Grappa, n.4 and operating unit in Trevignano Romano 00069 (RM), Via dello Sboccatore, n. 3/58, phone. (+39) 351 982 9910; fax (+39) 06 98268188; e-mail: firstname.lastname@example.org.
INFORMATION ON THE PRODUCTS AND THEIR AVAILABILITY
3.1 Information on the Products, with the relevant product codes, is available on the Website where the customer will find details of the main characteristics of the individual Products. 3.2 All Products are subject to current availability. The Company reserves the right at any time to vary the limits of the amounts and / or type of Products which can be purchased on-line on the Website. During the transaction procedure, an automatic reply will notify the Customer of the length of time needed to process the order and/or the failure to process the order due to the unavailability of the Product.
4.1 Product prices are in € (Euro) on the Website and are inclusive of all applicable taxes and duties. The delivery costs, clearly indicated in the order form, as well as any duty and customs fees for non-EU shipments should be added to the Product prices. 4.2 The Company tries to ensure that all prices listed on the website are correct. If there is a mistake about the price of a product, the Company will give the customer the option to reconfirm the order of the Product at the correct price or to cancel it. 4.3 The information contained on the Website does not constitute an offer from the Company.
6.1 The Customer may pay for the Products and the delivery expenses by credit card. 6.2 The Company accepts payments made with: Visa, MasterCard, PayPal 6.3 The transaction will be charged to the Customer's credit card only after: credit card details have been verified debit authorization has been received by the company issuing the credit card used by the Customer and availability of the Product has been confirmed and therefore only after the order is ready to be managed 6.4 If, for whatever reason, payment of the amounts due from the Customer is not possible, the purchase process will be automatically cancelled and the purchase automatically canceled.
CONCLUSION OF THE CONTRACT
7.1 The contract between the Company and the Customer is complete when the Customer receives confirmation that the order request - submitted in accordance with the purchase procedure indicated on the Website - has been successfully processed, following verification of the availability of the Product and the charging of the price to the Customer's credit card. The order request submitted by the Customer will be considered defined only if the entire purchase process has been regularly and correctly completed, without indication of any error on the Website. 7.2 The Company reserves the right to partially process the order in case of unavailability of one or more Products ordered by the Customer. In this case only the amount corresponding to the partially processed order will be charged. 7.3 The Company is not responsible for malfunctions by the operator of the data transmission network. 7.4 In accordance with the provisions of Article 13 of the E-commerce Decree, after confirmation of the order, the Customer, via email, will receive a summary of the General Terms, information on the essential characteristics of the Products purchased, a detailed indication of the price and terms of payment, information on the delivery charges, information on the conditions and procedures for exercising the right of withdrawal, information on customer services and the existing guarantees. The Customer shall immediately verify the content of the communication and report any errors or omissions.
INVALIDITY OF THE ORDER PROPOSAL
8.1 Notwithstanding the provisions of paragraph 7 above, no order request shall be deemed accepted by the Company and no contract shall be considered as concluded between it and the Customer if there is reasonable and probable cause to believe that the Customer: proposes to purchase the Products for purposes related to its own or another business or professional activities, in breach of the provisions of paragraph 1.2 of these General Terms; or is not acting on the basis of an effective and genuine interest in purchasing the Products ordered, or abusively exercises the right of withdrawal recognized by paragraph 13 below. 8.2 In such cases, the order request sent by the Customer shall be considered without effect. The Company will send to the Customer, via e-mail, notice of non-acceptance of the order request, taking care to cancel any charges and / or expenses to the Customer.
SHIPPING AND DELIVERY
9.1 The Products purchased on the Website will be delivered to the address registered for the credit card unless otherwise specified by the Customer. Deliveries will require the signature of the Customer or representative over 18 year old. Deliveries will not be made to PO boxes. 9.2 For every order placed on the Website, the Company will issue an invoice for the shipped Products, sending it to the Customer via e-mail or mail. The information provided by the Customer at the moment of placing the order shall be deemed authentic for the issue of the invoice. No changes may be made to the invoice after it has been delivered. 9.3 Delivery costs are charged to the Customer and are indicated separately in the order form. 9.4 All purchases will be delivered by selected courier (hereinafter, "Courier") from Monday to Friday, except on Saturdays, Sunday and local or national holidays. The Company is not responsible for unforeseeable delays and / or delays attributable to the Courier alone to whom the relative complaints should be made. Delivery times range from 5 to 7 business days for standard delivery. 9.5 However, except in cases of force majeure or unforeseeable circumstances, in accordance with Article 61 of the Consumer Code, the Products will be delivered within a maximum period of 30 (thirty) days from the day following the date of conclusion of the contract pursuant to paragraph 7.1 above, unless the Company should communicate - within the same term or by the last date agreed for delivery, including by email – the impossibility of delivering the Products ordered due to the sudden and temporary unavailability of the same. In this case, the Company will refund any amounts already paid by the Customer for the order. 9.6 In the case of communication from the Company of a delay in the delivery date, the Customer should decide to cancel the order and any amount already paid will be refunded as soon as possible, but no later than 30 (thirty) days from the date of receipt of the order cancellation communication, pursuant to the provisions of paragraph 13 below. 9.7 The presence of the Customer or representative of the same at the address indicated in the order is required for the delivery of the Products. Upon delivery of the Products by the Courier, the Customer must check: that the number of boxes is the same as indicated in the packing list (DDT); that the packaging is complete, not damaged or wet or otherwise altered. Any damage of the packaging and/or to the Product or difference in the number of boxes must be immediately specified on the Courier's delivery note. Once the Customer has signed the Courier’s document without problem, no further complaints may be made with regard to the package delivered.
SHIPPING AND DELIVERY CONFIRMATION
10.1 The Company will send the Customer an e-mail confirmation once the Products have been shipped.
PACKAGES OR PACKAGING
11.1 The Products purchased on the Website are delivered with the official packaging.
RETURNS AND REFUNDS POLICY
12.1 The Customer may exercise the right of withdrawal not only according to the principles laid down by law and in full compliance with the same but also taking advantage of the simplified procedure described below and offered by the Company.
RIGHT OF WITHDRAWAL AND ORDER CANCELLATION
13.1 Under Article 52 of the Consumer Code, the Customer has the right to cancel the contract, without giving any reason, returning the Products purchased on the Website within 14 (fourteen) days from the date of the receipt of the Products. The withdrawal is excluded by law (art. 62 L. 27/12) for perishable products. 13.2 To exercise the right of withdrawal, the Customer must send an e-mail to the following address email@example.com indicating: the purpose to exercise the right of withdrawal pursuant to Article 52 of the Consumer Code; the products for which the customer wishes to exercise the right of withdrawal; the progressive order number communicated after confirmation of the purchase; The Customer accepts and is aware that can not exercise the right of withdrawal due to lack of the essential condition of integrity of the Product (package or its contents), in cases where the original packaging containing the Product purchased is missing or damaged or where essential elements of the Product are missing. The Customer acknowledges that the right of withdrawal can not be exercised for Products which are highly perishable on account of their consistency and which by nature are likely to deteriorate rapidly (art. 62 L. 27/12). 13.3 In the case of exercising the right of withdrawal, the Company will reimburse the full price of the Products provided that they are returned by the customer within 14 days of exercising the right of withdrawal, and the Product have not been damaged, opened, with the original receipt and with the official packaging. 13.4 The Company reserves the right to refuse the return of those Products not complying with these requirements. Refunds will be processed using the same method of payment as that used for the purchase. 13.5 The costs of returning the Products are payable by the Customer; any expenses incurred by the Customer for the return are not refundable. 13.6 Each delivery contains simple instructions for returning the products. 13.7 The Company will reimburse the customer without undue delay and in any case within 14 days from the date of receipt by it of notice of withdrawal from the contract pursuant to art. 54 of the Consumer Code; and will send an email notification once the refund has been made. 13.8 We recommend returning the Products by courier, insuring the full value of the goods, and making sure a tracking number is provided for tracing the shipment. The Company will not refund or compensate Products shipped by the Customer but never received by the Company due to loss, theft or damage. 13.9 If the Customer wishes to change or cancel an order already placed, should send promptly, and in any case before receiving the shipping confirmation, an e-mail to firstname.lastname@example.org. The Company will do whatever is possible to satisfy the Customer's request. However once the Product has been shipped the order cannot be cancelled or changed. The products shipped may however be returned and apply the procedure as above on the right of withdrawal.
REPLACEMENT OF PRODUCTS
14.1 The Customer has the right to request the replacement of the Products in case of damage in transit wherever has specified such objection as indicated in article 9 above. The Company will take care to send the Customer the replacement Products, if still available, using its own courier without charging additional delivery costs within a reasonable time from such request.
GUARANTEE OF AUTHENTICITY AND INTELLECTUAL PROPERTY RIGHTS
15.1 The Company guarantees the authenticity of all the Products purchased on the Website. 15.2 The ”Unicoitaliano” brand, as well as the set of figurative and non-figurative trademarks, service trademarks, present on the Products, related accessories and / or packaging, form trademarks, whether registered or not, as well as all the illustrations, logos and images protected by copyright, and, more generally, all the intellectual property rights relative to the Products are and remain the sole property of ownership. Information, images, photographs, trademarks, products and in general the elements and material made available through this Website are and remain the sole property of ownership; consequently the reproduction, partial or total (except for private, personal and non-commercial use), distribution, publication, transmission, modification, entirely or in part is specifically prohibited as is the sale of information, images, photographs, trademarks, products and in general elements and all the material contained in this Website. In particular, the name and the brand “Unicoitaliano” and all the other brands on the Website registered or not, are and remain the sole property of ownership and their reproduction, distribution, publication, transmission, modification entirely or in part, for any reason or purpose, is specifically prohibited as is the sale of the same.
APPLICABLE LAW AND JURISDICTION
16.1 These General Terms are governed by Italian Law and shall be interpreted in accordance with Italian Law. 16.2 For disputes arising relative to the interpretation, validity and / or performance of these General Terms the territorial jurisdiction will be that of the court of the place of residence or domicile of the Consumer.
17.1 For further information and assistance to the Website or to online purchases the Customer can contact the Company at the following e-mail address: email@example.com
The personal data provided by the Customer will be used only for the purpose of purchasing the products and for the fulfillment of the law, in accordance with the provisions of Legislative Decree n. 196/03 and EU Regulation 679/2016 and subsequent amendments.